"Thank you so much! I love your website and great customer service and fast shipping!" -- Karen M, 04.29.08
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"I really appreciate the great quality customer service you provide and I recommend your website often." -- Thea M, 04.27.08
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"Thanks for making this so easy. I am a repeat customer and will order more from you in the future." -- William M, 04.24.08
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"I really appreciate the service provided by reusablebags.com. I will surely recommend your online product to my friends around." -- Youming W, 04.23.08
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"Wow, thank you SO MUCH!! What great customer service!!" -- Heath S, 04.23.08
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"Thank you so much for your help. I have been so impressed with your prompt and helpful customer service that I just ordered a gift certificate from you for my sister" -- Kristen N, 04.22.08
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"Once again, fantastic customer service. I am buying all my gifts here. Thanks!!" -- Angela B, 04.21.08
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"Thank you for your concern and excellent customer service." -- Angela V, 04.17.08
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"This is amazing service, thank you very much." -- Amit B, 04.16.08
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"I appreciate the prompt customer service and would be glad to shop at reusablebags.com in the future." -- Mike K, -4.16.08
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"Wow! Thank you for responding so quickly. This is the Reusable Bags I know and love. Thank you so much for sending us new caps. That is excellent customer service! We really do love your products and appreciate what you are doing for the environment. We will continue ordering from you and tell others to do so as well. We look forward to receiving our new caps." -- Kellie B, 04.10.08
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"Love my new grocery tote bag! You have great service and I'll definitely recommend you to others. Keep up the good work!" -- Stephanie D, 04.10.08
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"I just wanted to say that I love your website. I have emailed the address for your website to friends & Family. It has opened my eyes and I passing that on to others. Again thank you for being there and doing what you're doing." -- Rachel, 04.10.08
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"I wanted to thank you for your quick and courteous replies. Seriously, thank you. I will be ordering from this company again! -- Ashley T, 04.09.08
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"Thank-you very much, I cannot tell you how happy I am with the service and no hassle that I have received from your business." -- Jody K, 04.08.08
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"I just wanted to take the time to say that what you guys are doing is absolutely awesome. Not only does your site motivate people to get out there and help there community, it inspires people not to add to the waste thats already accumulating everywhere. I know this has opened my eyes to the devastation we are bestowing on our own planet. I love how your website tells ways not to add to polution and how to purchace stuff thats good for the environment. So once again thank you for all your efforts, your
website is amazing." -- Emily M, 04.07.08
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"I just wanted to say a big thank you to you. Thanks for a wonderful shopping experience. You make it easier for us to go green." -- Christina S, 04.06.08
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"Great customer service!!" -- Angela B, 04.06.08
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"Thanks for the great customer service... I believe that really helps grow a company that people can trust in. Thanks again." -- Mario D, 04.04.08
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"Thanks so much for your quick response and I will follow up...I do not have the original packing slip anymore, but will follow your directions - thanks again....this is the kind of service I was sure your company would provide - which is why I keep ordering!" -- Marilyn B, 03.31.08
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"I LOVE every one of your products that we own...and whenenver I think that I could use something to make my family's life more earth-friendly, I go on your website and there it is!" -- Isabel G, 03.28.08
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"I tell people all the time about Reusable Bags.com and recommend it to my friends. Thanks for a great website." -- Jennifer B, 03.27.08
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"Thanks again for a great shopping experience. I am very very appreciative of how quickly you reply to emails. Thanks again for all your help!" -- Christina S, 03.26.08
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"Thank you very much for your SUPER quick response! This is one of the reasons why I come back to you over and over.... Love your service!!!!!" -- Chizu S, 03.24.08
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"Thanks for a superior alternative to plastic bags." -- Dick F, 03.19.08
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"Thanks for your fantastic service received the drink bottle in excellent
condition yesterday. Great way to shop!!!" -- Jane C, 03.19.08
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"Thank you for your wonderful customer service." -- Rachel N, 03.13.08
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"Thank you!! As always, your service is excellent." -- Susan J, 03.12.08
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"I applaud you on your mission and service and I will be spreading the word amongst all my acquaintances." -- Petrina, 03.10.08
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"Your website and eco-conscious business just warms my heart. I am so proud to use your products and promote your website every time I am at the grocery and yet another person asks WHERE DID YOU GET THOSE BAGS! Thank you for your website and your great customer service, good products, speedy delivery and overall consideration of the precious planet that we live on." -- Candace W, 03.10.08
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"Thank you for your user-friendly site! A nice change from the norm!" -- Meghan S, 03.09.08
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"Thank you for having your associate Adrienne contact me and send along a few samples of your wares. When I presented them at my (City of Evanston sponsored) Climate Change Education Committee meeting last night a little strip of paper fell out. When I picked it up and read the words "Plastic Bags Blow", I was laughing so hard I almost pee'd in my pants! I had to excuse myself from the table for a few moments and get a drink of water." -- Brian B, 03.07.08
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"Thank you for your quick sending of my product. I have received it . I will be using you from now on." -- Jean L, 03.04.08
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"I found your website when I was shopping online for EvertFresh bags and bought 4 of your heavy-duty Acme shopping bags, plus a lunch bag. I am SO pleased with the quality and price of your products and the quick shipping. We've tucked your tags into the side pockets of the bags so we can hand them out when people ask about them." -- Dawn P, 03.02.08
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"Thank you very much for your quality service and merchandise." -- Alan K, 02.25.08
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"This order arrived quickly and safely. Thank you very much for your quality service and merchandise. " -- Alan K, 02.23.08
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"Thank you very much for your prompt attention to the matter, I appreciate your service. " -- Mara T, 02.22.08
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"I recently purchased several Kleen Kanteens from your site and was amazed at the quality of your customer service. It was great to receive an email soliciting feedback about my order and the product received. I plan to order some reusable shopping bags from you soon." -- Megan M, 02.21.08
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"Fantastic service." -- Neil P, 02.20.08
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"Thanks for making these handy items." -- Carl D, 02.13.08
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"I can't tell you how much I love my bags. Every bagger who sees them comments on how great they are -- even at Whole Foods, and they see MANY cool bags." -- Lauren R, 02.12.08
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"I would just like to say that I am very impressed with the overall level of service from ReusableBags.com. When you say that you are committed to ensuring world class customer experience, I believe you. You are doing just that. I have recommended ReusableBags.com to others and will continue to." -- Melanie W, 02.11.08
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"I LOVE MY REUSABLE BAGS.......I especially enjoy the tiny bumper sticker PLASTIC BAGS BLOW! The bags were a blast to give as gifts and the sticker makes me laugh. Thanks reusable bags!" -- Chris G, 02.06.08
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"I just wanted to send a short email to tell you how much I like the bags. I bought 2 large Korean recycled rice bags. I love them. The bags hold all the items I purchase at my weekly trip to the grocery store. I get lots of complements , and I am more than happy to tell folks where to go on the web to purchase one for themselves." -- Julia C, 01.30.08
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"I just wanted to write a short e-mail to thank you for your wonderful customer service. After placing an online order with your company I noticed that the same products which I had already purchased could be bought at a cheaper price due to specials on your website (which I had not seen when I first ordered). I called the customer service number and got help to amend my order. So, though I ordered the same things, I ended up saving almost $10! That was very nice! Your customer service is excellent and I would definitely order from you again!" -- Diane W, 01.28.08
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"The bags are great...I seldom asked for plastic bags ( for cold items only) & always asked for recycled paper bags, but using your product feels right...especially since China announced ban on plastic bags. The globe should follow suit & save the planet of the use of oil & the danger the bags pose to wildlife, not to mention the half life of plastic in land fills. Keep up the good work...We better take personal responsibility for helping the globe, we all have to live here & leave a good planet to our kids & grandkids." -- Edmund A, 01.23.08
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"I recently ordered from reusablebags.com when I Googled "recycled grocery bags". I was pleased to find bags with two specific attributes...first, bags made from recycled materials, and second, (and more important) bags made by people who are paid fair wages. I hope you continue to offer products that make it easy for not-super-green suburban moms like me to buy stuff that's good for the world. Thanks!" -- Christina R, 01.23.08
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"I love my bags. I take them everywhere and they are very easy to use. The people at Whole Foods love me and I have recommended your company to many friends. I have saved the planet from dozens of plastic bags...Thanks." -- Gail B, 01.22.08
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"Thank you again for such prompt attention! We really appreciate your customer service, and we'll be repeat customers when the need arises. In the meantime, we'll enjoy our new stainless steel water bottles!" -- Karen W, 01.22.08
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"I have used them many times. I am proud to pull them out of my handbag and say "Use my bags please." I could not be happier. They fit in my purse and I always have them with me when I need them, whether at the mall or at the grocery. I like the way you designed them and the materials they are made from. You've done an excellent job. I really hope these catch on so that more people realize how critical it is to use these wonderful bags." -- Marge J, 01.21.08
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"It gives me great confidence to see first hand that you and your company are listening to your customers. I will definitely be back. Thanks again." -- John O, 01.17.08
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"I'm so delighted with my purchases that it was a pleasure to write the reviews and to be able to praise your company a bit in the process. Reusablebags.com is a remarkable company an admirable mission, terrific products, and great service. I'm now a customer for life. Keep up the good work!" -- Jennifer S, 01.11.08
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"Heard your spot on NPR just now. Wonderful and inviting news! I've taken a quick look at your website and I like what I saw. I am telling all my friends and family. We have been searching for a reasonable alternative to the plastic bag problem. Now I can tell everyone I know where to go find what they need. Thank you." -- Vicki F, 01.11.08
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"Thank you so much for your prompt and effective response to this problem. I am very impressed with your return policy and will definitely recommend your products to everyone." -- Cindy D, 01.10.08
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"Thank you for such courteous customer service!" -- Ayla M, 01.08.08
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"Thank you for the quick service and attention to my return." -- Pattie C, 01.03.08
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“Just got our Siggs bottles today. Only 16 days after ordering, during the hectic Christmas period and to the other side of the world....Australia. We are thrilled, so thrilled were ordering more!!!” -- Nadia T, 12.31.07
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“Thank you so much for such a detailed response…Thank you again for this information. I am very pleased with your customer service because of this last email. I appreciate your commitment to a first time customer.” -- Jackie L, 12.31.07
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“I wanted to let you know that I appreciate your excellent customer service. When ordering from an online company, you're never sure how its all going to go. Because of an error processing my pay pal payment, I was afraid I wasn't going to receive my package on time. When customer service called me, she said that just to make sure it would get here on time, she upgraded my shipping. I appreciate this so much. You probably all ready know this, but now I'm a loyal customer and will tell others about your
web site!” -- Karla Z, 12.21.07
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“Wonderful! Thanks so much. I've put in several orders with you now, and your service has always been great. I'll keep coming back to your website and recommending it to my family, friends and co-workers!” -- Lora Z, 12.10.07
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“Many thanks for the nice customer service--appreciate it.” – Melissa K, 12.09.07
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“Just wanted to pass along that I am using several of your bags as gift bags this Christmas this year. People on my gift list who do not already shop with reusable bags might be encouraged to do so when they receive a really nice bag to try out!” -- Marian A, 12.07.07
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“The bags I bought are EXCELLENT and whenever we go into Publix (Florida supermarket chain), the bag boys say how much they like them. Yesterday they told me that these bags are much better than the ones they sell themselves....” -- Susan R, 12.07.07
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“I gave your bags to both of my adult children and they LOVE them! Thank you for making a product that we can feel good about using over and over again - one that is durable and good for the environment.” -- Liza C, 12.06.07
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“I think the site is great--I really support what you do; continue the great work.” -- Jorge V, 12.04.07
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“Thank you so much for all you do and your dedication to customer service which seems rare these days.” -- Lisa T, 12.04.07
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“That's what I call service! ...can't wait to start using the bags and will give some as gifts. Your quick , fair response made a big difference in my attitude toward your company...I may become a repeat customer once my friends and relatives start seeing me w/my bags!” -- Anne G, 12.04.07
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“Congratulations on winning Green Business of the Year! This is a well-deserved honor! Your website is outstanding and so are your products. I wish I had a nickel for all the positive comments I've had on my Acme shopping bags. I love using them and sing their praises every chance I get. I wish you continued success!” -- Nancy F, 11.14.07
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“Just want to say a big Congratulations to you folks, for being awarded the People's Choice Award for Green Business of the Year! Awesome! I LOVE my Reusable Bags!!” -- Diane S, 11.13.07
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“I just wanted to let you know how happy I am with your company and the products I have ordered. I have given the ACME workstyle bags as gifts and in turn, my mother and several of her friends have placed orders as well as many of my friends. I forget my canvas bags sometimes either at home or in the trunk of my car, but I ALWAYS have my ACME compact bag with me….You are a fantastic company, I only wished I lived in Chicago so I could work for you!” -- Dina R, 10.18.07
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“I love your website and have been telling people about it since I discovered it. I bought 2 of your Acme shopping bags and love how compact they are. I also bought a shirt and a bumper sticker so I can spread the word even more! I sent the sample letter to the Oklahoma State representatives office and got a reply back! Hopefully this idea will spread. Thanks for all the ideas.” -- Sara T, 10.15.07
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“Just wanted to say thanks for such a great product! I ordered two of your ACME Bags - Workhorse Style 1501, Black Mesh and was so happy with them after only my first use. Everyone at the store was intrigued and I'll be sure to spread the word for you guys by handing out the attached tag inside each bag (genius!) and telling everyone about your site.” -- Lindsay T, 10.10.07
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“Item received today! That was very quick service. Thanks.” -- Barbara W, 10.08.07
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"That is my motto, BYOB [Bring your own bags] every time I go shopping. I even have my husband on the bandwagon and that is no small feat. He had a sales clerk [Wal Mart] say to him, "Aren't you embarrassed using those bags?" He said, "nope, you ought to be embarrassed at the amount of plastic bags your store uses that are polluting our planet." I will say this that most of the stores here in Texas are very accommodating when it comes to using the cloth bags and I couldn't be happier. I want to thank you for making people aware of these problems and for doing your part in helping our world. I love my reusable bags from your company and wouldn't not think of using anything else. BTW, guess what the grown kids are getting from Santa this year? They may not like it much but maybe they'll get the hint?" -- Sandy H, 09.26.07
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"Thank you so much for your great customer service. I will definitely order though your company again." -- Joyce S, 09.26.07
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"I just received my order yesterday and all I can say is WOW!!! My friend ordered Sigg cups directly from their website almost three weeks ago and still hasn't gotten them. I ordered mine from you and had them IN THREE DAYS! And for some reason, my shipping had been upgraded for free! Great job! I will recommend you to all my friends. You have a wonderful selection (you even have Sigg's latest designs) and great prices and you move CRAZY FAST to get the orders out!!!" -- Amy G, 09.17.07
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“Thank you so much for everything!! I just got finished sending an e-mail out to lots of friends and relatives singing the praises of your website and your products and your customer service! You have gained a very loyal customer! Thank you again!” -- Lisa S, 09.12.07
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“I just wanted to say "THANK YOU" for the wonderful experience of ordering from your website. It had exactly what I was looking for, and great prices to boot. You're doing a great service to the world by trying to cut down or eliminate plastic bags. I am soooo completely satisfied that I have told all of my friends about your site. And, you have the fastest shipping I have ever experienced. I had my items in three days total. What an excellent experience!!!” -- Meagan B, 09.04.07
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"Thank you for such prompt service and really great product. I purchased the Lightweight Organic Cotton Shopping Bag Set and now I'm going to buy one for a friend!" -- Darlene V, 08.29.07
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"Wow, thanks so much. I continue to be thrilled, excited and impressed with your company, and I spread the word!" -- Heather R, 08.22.07
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"I just wanted to let you know I received my 4 wonderful bottles and my 50 pack of green bags. The shipping service was very fast. I will be ordering more from you, you have wonderful products. I am telling all my friends about your website." -- Ann K, 08.17.07
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"Thanks so much for the speedy delivery. Your service is excellent and I couldn't be happier with my bags! I'm getting so many comments that I may even print your websight out and pass it to interested customers! Thanks Again!" -- Rebecca E, 08.17.07
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"Hello. I just wanted to say thank you for the fabulous and fast service! I ordered a Klean Kanteen water bottle and a Laptop Lunchbox on Monday evening. On Tuesday, I received an email saying my shipping had been upgraded for free to 3-5 days. I got home this afternoon and it was already on my door step. This was my first order from your company but I'll definitely order again and will spread the word about your service. Thanks again!" -- Kristi K, 08.16.07
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"Perfect! Thanks for your help. I have to say I am very impressed with the quality of your service. Imagine a company who actually follows through with the promises they make on the web (i.e., customer satisfaction, hassle free, etc.)?! I will definitely be ordering from reusablebags.com again soon!" -- Rebecca M, 08.08.07
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"I just wanted to let you know that I received the order today, and am happy with the service we received. We'll be ordering more from you, and will let our friends know about your good cause." -- Nancy, 07.23.07
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"Many thanks for your email. How refreshing it is to discover a company that has such attentive and outstanding customer service." -- Janet E, 07.12.07
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"Thank you!!! I will tell all my friends and family of your great customer service and products!!!" -- Kim B, 07.11.07
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"Wow. That's wonderful to hear! I'd heard good things about your products, and now I can add great customer service to the list, too." -- Kat R, 07.11.07
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"I LOVE the anti plastic info on your site! I've been copying and pasting and sending to friends. You are serving humankind well." -- Tahirih K, 07.05.07
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"I LOVE them! They are exactly what I wanted and more. I did not expect the clip, the absolute size once stuffed, speedy order. I am 100% pleased and will order more in the future for sure. Thank you very much for offering a "green" product with so much style, affordability, and, yes, I'm going to say it, panache." -- Ruth R, 06.30.07
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"Thanks again for your help - your bags make a lovely, fun and practical birthday gift!" -- Cathy M, 06.27.07
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"You guys rock the free world. Your products are awesome, your service is stellar, and every time I say, "Hmm, I wonder if anybody has...", no matter what odd eco-packaging concept has just popped into my head, you've got it! Great work. Thanks for making it so much easier for us to strike a few blows against the Disposable Plastic Monster." -- Tamarian G, 06.25.07
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"Just wanted to tell you how delighted I am with your products, your philosophy, and the fact you use Paypal so I don't have to use a credit card!! Kudos to a neat company with a great website, terrific products and the right way to do business!" -- Ingrid S, 06.18.07
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"I have indeed used the shopping bags many times over, the only thing is, "Why did I wait so long to get them?" They are of very good quality and I am sure I will use them for a very long time. Again, thank you for your prompt delivery and for making a good product." -- Rose W, 06.02.07
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"You have a great site with many cool-looking products!" -- Nanik, 2006
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"Just got home from the grocery store and used my new bags for the
first time. I LOVED it! I was so excited to use them and a littel
skeptical about how much I could actually fit in. I was able to put
more than 100.00 worth of groceries into the 5-bag shopping system
(with bread in an ACME bag). I was so excited about using them, I
forgot to ask if there was a credit for using my own bags...oh well,
I\'ll ask next time. Thanks Vince for introducing me to reusable bags!"
-- April N., 2006
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"so glad you started this website - I am happy to support a world with LESS plastic!" -- E. Cooney, 2006
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"I have recently purchased a number of your bags, which I am using and also I
gave as gifts this Christmas...All the best and keep up the good work" -- T. Mac Ginty, 2006
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"I want to thank you for such an informative web site and for
opening my eyes to what I can do to help. I respect my environment and
do the best I can with 'reducing, reusing and recycling' but I realise
I can do even more.
Thank you."-- A. Paranjape, 2006
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"Thank you!. I have been advocating the reduction of plastic bag use for years. I get wierd looks from clerks almost daily when I choose to carry goods in my perfectly capable hands. I am very happy that this issue is finally getting some attention." -- J. Owen, 2006
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"Great job. need to get a message across in every local paper, in every local supermarket. my heart aches every time salespeople put groceries in a plastic bag for me, and they are very generous in bags!" -- Nadia, 2006
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Thank you so much for letting me know the status of my order. I will let you know when the bags arrive. I really appreciate the complimentary bag. I am sure it will come in handy!
Again, thank you for your and for your company's professionalism. -- Carol, 2006
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"I recently received some sturdy, reusable bags from ReusableBags.com. These bags are innovative and strong!...I really like that this company is working hard to become part of the solution, and I plan to give them my patronage." -- Jill Florio, 2006
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"I just ordered five of the Acme Workhorse shopping bags
, and I can't wait for them to arrive! Looking at the lunch bags made
me (almost)wish that I were back in school. Who knew reusable products
could
make a person so giddy?! Now if you could just do something about trash bags....
I hope your wonderful work is contagious (other companies need to catch it!). Your customers and the environment thank you!!" -- Jenni N, 2006
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"The SIGG bottle
for my son is great. He loves it and he can even twist the cap
himself.The spout is not to narrow nor to wide,it is perfect for him,
no
spills." -- Desislava K, 2006
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"I rarely order online, because it tends to end up getting complicated or confusing. I just had the most pleasant online shopping experience EVER, while shopping on your site. Definitely the most user friendly, navigatable, & informative checkout. I was really grateful for the easy to operate arrows and the order summary at the end! Makes me want to shop with you all the more!" -- Libby M, 2006
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"I received the item today. I was actually surprised to get it. Usually shipments don't arrive this fast from the US. I just wanted to thank you for the personal attention and the quick delivery. You're great!" -- Michel D, 2006
